Policies

Promo & free-pack rules

Effective date: 2026-10-08 · Last updated: 2026-10-08

1. What a free pack is

A free pack is a real Pixelrip pack that we give you at no charge. It is a pack of its tier, opened at that tier's published Normal-mode odds. We never give out cash, credit or bonus money as a promotion; only packs.

These rules sit alongside our Terms of Service and Official Rules & Odds. Where they differ, the Terms apply.

2. How you can earn one

Welcome pack: a new account gets one free $1 pack once it has confirmed age, phone number and location.
Referral: you have a gift pack, which starts as a $1 Basic pack. When a friend enters your code at sign-up on their own phone and confirms their phone number, you each get your gift pack right away, with no purchase needed. The gift pack has five steps: Basic $1, Bronze $2.50, Silver $5, Gold $10 and Platinum $25. A friend who buys packs worth the next step's amount within 30 days of entering your code moves your gift pack up one step: $100 for Bronze, $250 for Silver, $500 for Gold and $1,000 for Platinum (at Platinum, $1,000 keeps you there). A friend who doesn't moves it down one step, never below Basic. While a friend is still inside their 30 days and hasn't reached it yet, your next gift pack is one step lower for each such friend. You and your friend always get the same pack.
Weekly Pack: your first paid pack of the week unlocks a free $1 pack. The more you spend on packs that week, the bigger it gets: $50 in packs makes it a $2.50 pack, $125 a $5 pack, $300 a $10 pack and $750 a $25 pack. Every paid pack counts at its price, whatever its odds setting or price, including 50/50 and High Roller packs. Free packs do not count. The week starts every Monday at 00:00 Pacific time. At that moment the one pack you reached lands in your Bonus tray, and the new week starts again from no pack. You get one Weekly Pack per week. If you don't open Pixelrip that Monday, the pack is added the next time you do, for up to 4 weeks. The $1 packs come from a weekly promotional budget of 5% of that week's paid packs and may not be issued once it is used up.
Deposit pack: each deposit of $20 or more earns one free pack once that deposit has been spent on packs within 30 days. The pack is worth up to 5% of the deposit, from $1 to $25 depending on how much you have added in total, less what you have cashed out; in the first 7 days after your first deposit it is a $1 pack. A refunded or disputed deposit does not earn one.
Extra packs: a paid pack may sometimes come with an extra free pack. There is no rate or schedule, it is never guaranteed, it never applies to 50/50, and it never changes the published odds of the pack you bought.

3. Opening a free pack

Welcome, referral, weekly, deposit and extra packs wait in your Bonus tray, and you can open them right away. Packs in the tray do not expire and are never forfeited.
Referral packs are Pokémon packs.
You open tray packs one at a time, and each plays the normal pack reveal. When a weekly pack opens as more than one smaller pack, the first plays the reveal and the rest go straight to your vault.
A free pack never changes the published odds of any pack.

4. Cards from a free pack

A card from a free pack is yours. You can:

Keep it in your vault.
Ship it, once you have added funds at least once and identity verification is complete. Any shipping fee shown applies.
Sell it back for store credit at its locked fair market value.

A free-pack card cannot be sold for cash. Store credit from a free-pack card is for buying packs. Until an equal amount has been spent on packs, that part of your balance cannot be cashed out. Cards left in the vault for 7 days are sold back automatically for store credit at their locked value, like any other card.

5. Referral rules

One account per person (see the Terms), and one referral code per new account. Two accounts cannot use each other's codes, and you cannot use your own. A code can be entered until you open your first pack other than the welcome pack.
Referral packs are linked to the phone, not only the account: one referral pack per phone and one per phone number, ever. Reinstalling the app or making a new account on the same phone does not give another one. A friend using your phone, your Wi-Fi or your network, or an emulator, does not get one.
Only packs your friend buys within 30 days of entering your code count toward moving your gift pack up. Opening free packs doesn't count. Each friend moves your gift pack by one step at most, up or down.
A referrer earns at most 5 referral packs a day and 10 a month. Packs over a limit are delayed, not lost. These limits never delay your friend's pack. If 3 or more of your friends haven't bought a pack and they outnumber the friends who have, your next friends still get their pack, but you get no pack for them until more of your friends buy a pack.
We may pause or limit referral rewards while we review unusual activity, and we remove rewards earned through duplicate or fake accounts.

6. Fair use and changes

We can change, pause or end any free-pack program at any time. Packs already in your tray stay yours. We may withhold or remove free packs from accounts that break our Terms, including sharing or farming accounts, misrepresenting location, or disputing a purchase you made.

While a break or self-exclusion set in Profile › Limits is active you cannot open free packs and no new ones are granted. Referral packs that come due during a break or self-exclusion are not granted later.

7. Contact

Questions about a free pack: help@pixelrip.com