Policies
Eligible States
Effective date: 2026-10-08 · Last updated: 2026-10-08
Pixelrip is available to adults (18 or older) who live in, and are physically in, a U.S. state where we offer the service.
1. Where Pixelrip is not available
Pixelrip is not available in Washington, Idaho or Nevada, or anywhere outside the United States.
This list can change, and the app always applies the current list.
2. How we check
The app checks your phone's location, cross-checked against your internet connection, before you open packs, add funds, claim a free pack, cash out, link a payout account or ship a card. One check covers about 15 minutes. Hiding or faking your location, for example with a VPN or emulator, is not allowed and can lead to the account being closed.
3. If you travel
While you are in a state where Pixelrip is not offered, the app will not let you open packs, add funds, cash out or ship cards. Your cards and balance stay in your account, and you can use them again once you are back in an eligible state. If you move to a state where Pixelrip is not offered, contact support.
4. Shipping addresses
Cards ship only to eligible U.S. addresses. See the Cards FAQ.